Delivery & Returns

All orders are shipped within 48 hours of receipt via Royal Mail Tracked 24 service.

Free Shipping for Orders over £150.

£6.95 Shipping cost for Orders under £150
Please advise within 5 days if you have any queries or think that anything missing from your parcel.  Missing items cannot be resolved after that time frame.


Returns


Returns are only accepted for faulty items. Please email hello@misgraceful.co.uk before returning your items to:

MisGraceful
1 Sweet Briars Drive 
Shifnal
Shropshire 
TF11 8GJ

We will exchange or credit a faulty item if returned within 14 days of receipt provided that it is clear that there is a manufacturing fault or damage occurred during delivery.
Please note we cannot refund or replace jewellery that has had considerable wear and tear or has been mistreated.