All orders are shipped within 48 hours of receipt via Royal Mail Tracked 24 service.
Free Shipping for orders over £150.
£6.95 Shipping cost for orders under £150
If you have any queries or believe something is missing from your parcel, please contact us within 5 days of delivery. Missing items cannot be resolved after this period.
Returns
Returns are accepted only for faulty items. Please email hello@misgraceful.co.uk before returning your item to:
MisGraceful
1 Sweet Briars Drive
Shifnal
Shropshire
TF11 8GJ
Faulty items must be returned within 14 days of receipt for exchange or store credit, provided the fault is due to manufacturing or damage during delivery.
We cannot refund or replace jewellery that shows significant wear and tear or has been mistreated.
