Any Questions?
If you've got a question about our jewellery or ordering from us, please check our FAQs below. If you still can't find the answer you're looking for, just contact us and we'll be pleased to help.
Wholesale Partners
More about stocking MisGraceful
Do I need to create and account with you to make a trade order?
Yes. You'll need to login to the site in order to access our trade pricing.
If you're not a trade customer, please fill in our Trade Account Request Form.
Is there a minimum order value for wholesale orders?
No. We don't currently have a minimum order requirement. Orders over £150 qualify for free delivery however.
What are your payment terms?
For online orders, we require full payment up front using credit or debit card.
For larger orders, please contact us to discuss payment terms.
Can you provide MisGraceful packaging?
Yes. MisGraceful pouches come free with any item over £8.50.
Find out more about our Packaging & POS materials >
Do you have Point Of Sale material we can use?
Yes. Please contact us to discuss your requirements.
Delivery & Returns
Find out more about our shipping options and returns process.
How much is delivery?
All orders are shipped within 48hrs of receipt via Royal Mail Tracked 24 service.
Free Shipping for Orders over £150.
£6.95 Shipping cost for Orders under £150
How long will my order take?
Orders placed Monday - Friday will be posted within 2 working days. If received before 1pm, most items will leave that day. If you need something in a rush, please contact me and I will do all I can to accommodate your needs. Orders received between Saturday - Sunday or Bank holiday will be posted on the next working day.
Please report missing or undelivered items within 14 days of order.
Do you ship Worldwide?
Currently, we're not offering overseas wholesale orders. If you'd like to become an overseas stockist of MisGraceful, please contact us.
How do I know when my item's been dispatched?
When we dispatch your email a shipping confirmation will be sent to you via email, this will quote what item(s) have been shipped and a tracking number if applicable.
Jewellery Origin
Find out more about where we source our materials.
Where is my jewellery from?
I hand pick my items from all over the world bringing you the best offerings from all corners of the globe. Mixing influences from the Mediterranean, India and China to curate the perfect collection
Is it ethically sourced?
I've spent years building a network of trusted suppliers who all produce ethically made products.
What is the jewellery made of?
The majority of the jewellery is made from stainless steel or sterling silver with 18K gold plate. The stainless steel pieces go through a Physical Vapour Deposition (PVD) coating process which is a new modern way of plating which means the gold doesnt fade or tarnish. It is 10 times thicker than standard gold plating so is incredibly durable!
Stainless Steel has many benefits, it is a very hard metal, it is waterproof, sweat proof, tarnish resistant AND hypoallergenic! You can leave your items on all the time without worrying about tarnishing or green necks!
White Label/Own Brand Opportunities
Your Brand, Your RRP's....
Can we sell MisGraceful Jewellery under our own brand?
Yes! If you would like to purchase the MisG range but not with my branding. That's fine! You get to choose the selling price that way as certain shops can command a higher retail price than others. You are in control.
Can you help me create a bespoke jewellery range for my brand?
Yes! If you would like me to create a bespoke, exclusive range for your brand. Get in touch. Hello@Misgraceful.co.uk
